CCIS’ Language Link for Mainstream Mental Health Project: Evaluation Final Report
Abstract
The Language Link for Mainstream Mental Health Project Evaluation Final Report is a comprehensive study that examines the effectiveness of interpreter services in reducing client barriers to mental health support for newcomers. The report provides valuable insights into the Language Link pilot project, which aimed to address the gaps in interpreter services for mental health support. The report includes a detailed analysis of the demographics of the clients served by the program, as well as the effectiveness of the interpreter services provided. The report also makes recommendations for improving the Language Link program and enhancing access to mental health services for newcomers. Overall, this report is an essential resource for mental health professionals, policymakers, and anyone interested in improving mental health support for refugees and other newcomers.
Notes
Future research / gaps identified:
Expand research to better understand the mental health needs of newcomers and identify additional strategies for improving access to mental health support for newcomers.
Key findings:
1) Newcomers experience significant barriers when trying to access mental health support in their first languages, due to substantial gaps in interpreter services.
2) The Language Link pilot project was successful in providing interpreter services to mental health services providers, which helped to reduce client barriers and improve access to mental health support.
3) The project helped to increase the understanding of newcomers’ needs among mental health service providers, and improved their ability to work effectively with interpreters.
4) The project was particularly effective in addressing the needs of newcomers who have experienced domestic violence.
Location: Calgary, AB
Community organizations: Calgary Catholic Immigration Society (CCIS)
Integration timeline: not defined
Key populations: newcomers in Calgary, AB
Key recommendations:
Expand the Language Link program to include more mental health providers.
Create additional training to help mental health professionals work more effectively with interpreters.
Open access: Yes