Environmental Scan and Systems Mapping: Services for Newcomers in Calgary
Abstract
This comprehensive overview of available services, gaps and needs of immigrants and refugees in Calgary offers insights into the challenges and opportunities faced by newcomers in accessing services. The report delves into the initial conditions, focusing on immigration trends, government involvement, and the role of private sector funders. It also explores the structure and governance of the immigrant-serving sector. The findings highlight the need for improved collaboration, increased funding, and enhanced accountability measures to ensure effective service delivery.
Notes
Community organizations:
- The Immigrant Education Society (TIES)
- Calgary Local Immigration Partnership (CLIP)
Future research / gaps identified:
Increase understanding of how relationships, funding and service priorities are utilized in and between organizations in the sector.
Integration timeline: newcomers not defined
Key findings:
- 75 organizations were found, including: 24 SPOs (Service Provider Organizations), 51 non-SPOs, and 62 informal groups.
- Collaboration and partnerships among organizations are essential for effective service delivery.
- Availability of funding and resources significantly impact the capacity of organizations to provide services.
- Virtual services are increasingly being utilized.
Key populations: Newcomer services, service providers, and clients in Calgary
Key recommendations:
- Develop sustained and meaningful collaboration and communication between organizations, funders, policy makers, etc.
- Increase funding in less prioritized services, especially health and mental health.
- Expand online services and resources to increase accessibility for newcomers.
- Prioritize client needs and organizational capacities when allocating funding, rather than bureaucratic processes.
Location: Calgary, AB
Open access: Yes
