Despite the fact that municipalities are primary recipients of immigrants to Canada, they almost have no formal role in developing immigration and integration policies and programs. As such, they are primarily left or kept out of the current model of immigration and integration governance. Since immigration and integration are not stand-alone issues, they require partnership and collaboration involving multiple levels of government and community partners. This study explores municipal roles in immigrant settlement and integration. More specifically it explores how the City of Calgary has worked closely with community partners at the neighbourhood level in developing a hub model of community-based initiatives that engage various organizations as well as newcomers and established community members in using a holistic, multifaceted and collaborative approach for creating warmer and more welcoming communities, inclusive spaces, and innovative and progressive programs needed for facilitating the settlement and integration of newcomers.