Perceptions of Black Immigrant Workers Regarding Workplace Diversity in Calgary, Alberta, Canada
Abstract
This qualitative study aimed to explore the perception of skilled Black immigrants’ workplace experiences and diversity strategies to mitigate discriminatory practices. Thematic analysis indicated that increased diversity was perceived as a solution to inequality. The findings identified a perceived need for a paradigm shift from understanding diversity as a standalone concept to seeing these workplace issues as a polarity dilemma—to better balance the diversity/equality polarity. The shift in thinking could address the ubiquitous challenge of paradoxes in diversity outcomes, which may have a positive social change implication for increased diversity in policy formulation and implementation.
Notes
Community organizations: n/a
Key populations: Black immigrant employees who now live in Calgary
Key recommendations:
Address diversity and related issues to a greater extent in the workplace.
Shift the knowledge and focus on diversity as it exists in conjunction with equality.
Facilitate all sides to see diversity and equality as a dilemma requiring continuous attention instead of a one-time stop-gap solution.
Future research / gaps identified: Findings cannot be generalized, as this is a qualitative study focusing on a specific sample in a specific city.
Integration timeline: minimum of 5 years of workplace experience in Canada
Key findings:
Themes included:
Challenges with the Canadian experience when seeking work
Unconscious bias & subtle discrimination
Challenging integration processes
The need for collaborative training between new immigrant employees and established employees
The need for increased focus on immigrants’ skill sets and providing them with related opportunities
Gaps between government and employers
Location: Calgary, AB
Open access: No